Delivery
Sorry, but Royal Mail has increased their prices again as from 6th October 2025. We try to keep our delivery costs down as much as we can but we have had to make some changes across the website. If you are fairly local you can always choose the option for Click & Collect, it's a great excuse for a day trip to Swanage!
We aim to dispatch most orders on the first working day after the order has been placed, majority of items are sent by standard Royal Mail services, at the checkout you have the option for 1st or 2nd class postage and the price will be amended accordingly
Prints - all prints including framed/unframed or canvas prints are all made to order and then sent by courier so please allow 5-7 working days from order. If you do need them in a hurry then please do contact us before ordering and we will try and accommodate where we can.
Original Paintings - these are all sent by a full tracked and insured service due to the value, please allow 3-4 working days for delivery.
Please also note that we are a very small company run by Lucy and a small team so during the busy show season and also Christmas period please don't expect a next day service on all our products, we do aim to post them as soon as we can and if you do need anything in a hurry then just get in touch and we'll do the very best we can.
When selecting 2nd class please note that Royal Mail deliver every other weekday for 2nd class and other non-1st class letters, they usually aim to delivery within 2-3 working days but we have noticed some 2nd class services in certain areas have been taking a little longer
Additional Info:
Deliveries will be made by the Carrier to the address stipulated in your order.
If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
We may deliver the goods in instalments if the goods are not available at the same time for delivery.
Goods returned
Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:
You must tell us you wish to cancel within 14 days of your receipt of the Goods;
In any event, you may not cancel orders for food or other perishable Goods, nor for handmade, specially commissioned or personalised goods;
The Goods must be returned to us within 21 days of your telling us you wish to cancel:
- with both goods and all packaging in their original condition;
- securely wrapped;
- at your risk and cost.
After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;
If you do not return the Goods to us, you are still liable to us for the cost.
We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.